1. Your patient connects to Secure Patient Link on your website, posts a message, and receives a confirmation.
2. Secure Patient Link sends you or designated staff an email indicating that one or more messages are ready to be retrieved.
3. A staff member logs on, retrieves the message and takes appropriate action based on the type of message.
Whether your patients call in a request or prefer to use the 24 X 7 availability of your online Secure Patient Link, all requests can be accessed by your or designated staff from a central area. Messages can then be prioritized, batched, and processed.